Terms of Service
Last updated: 5 July 2026
By creating an account and using Compass, you agree to these terms.
Important: Not a Medical Product
Compass is a personal wellbeing tracking tool, not a medical device. It has been designed to fall outside the definition of Software as a Medical Device (SaMD) as defined by the MHRA. Compass does not diagnose, prevent, monitor, treat, or alleviate disease, and does not perform clinical risk assessments. Nothing in Compass constitutes medical advice — always consult a qualified healthcare professional for any health concern.
Eligibility
You must be at least 13 years old to use Compass. Users aged 13–17 must have the consent of a parent or legal guardian before using the service.
What Compass Is
Compass is a personal, private wellbeing journal and statistical tracker. It lets you record how you feel, view personal statistics based on what you log, keep a private journal, set reminders, store a personal safety plan, and find signposting to publicly available support resources.
What Compass Is Not
Compass is not a substitute for a medical device, mental health treatment or therapy, a crisis intervention or emergency service, professional medical advice, a regulated financial advice service, a debt management service, or a clinical addiction treatment program. In an emergency, always contact emergency services (999 in the UK, 911 in the US, 000 in Australia).
Safeguarding: Compass Is Not Monitored
No one reviews your entries in real time. Logging a crisis moment, self-harm urge, or suicidal thought does not alert any clinician, emergency service, or third party. Compass performs no risk triage or escalation based on anything you log.
Your Data — You Own It
The data you enter belongs to you. You can export all your data at any time, delete individual entries, or delete your entire account and all data from Settings. When you delete your account, all data is permanently erased within 30 days.
Your Companion, Coins, and the Store
Compass includes an optional cosmetic companion feature. Ko-fi donations are voluntary tips to support hosting and are separate from the upcoming virtual coins and companion cosmetics, which are currently in preview mode. Coins are a virtual, in-app currency with no cash value and, if enabled, would be spendable only on cosmetic items within Compass. Coins cannot be redeemed for cash or transferred outside the app.
Regulatory Status (MHRA / SaMD)
Compass does not make any diagnosis, does not provide any clinical risk score, does not recommend treatment, and does not monitor physiological parameters via sensors. It only records and reflects back information the user has entered.
Hosting and Service Providers
Compass runs on Render (application hosting), Neon (database hosting), Clerk (authentication), and Ko-fi (processing voluntary donations to support hosting). Stripe is not currently processing payments for Compass. See our Privacy Policy for the full sub-processor list.
No Healthcare Provider Relationship / HIPAA
Compass is a self-tracking wellness tool, not a healthcare provider, health plan, or clearinghouse. Using Compass does not create a doctor-patient or therapist-client relationship, and HIPAA does not apply to data logged here.
International Use
Compass is available to users in the UK, EU, US, Canada, Australia, and other countries. We make no representation that Compass is appropriate or lawful to use in every jurisdiction. Nothing here limits any statutory consumer rights you are entitled to in your country of residence.
Governing Law
Compass is provided by Kingsley Tracey, trading as Compass Wellbeing Companion, based in the United Kingdom. Questions about these Terms can be sent to Unit 172900, PO Box 7169, Poole, BH15 9EL, United Kingdom, or Kingz_business@outlook.com. These Terms are governed by the laws of England and Wales, without affecting mandatory consumer-protection rights you may have in your country of residence.